Key Responsibilities:
- Perform general cleaning duties in guest rooms, public areas, and back-of-house areas, ensuring cleanliness and tidiness. This may include vacuuming, mopping, dusting, and restocking supplies.
- Collect dirty linens and towels from guest rooms and replace them with clean ones. Sort, fold, and organize linens and towels in the housekeeping department.
- Assist housekeeping staff with tasks such as stripping beds, removing trash, delivering supplies, and responding to guest requests for additional amenities.
- Ensure the cleanliness and maintenance of public areas such as lobbies, corridors, elevators, and other common areas. This includes maintaining cleanliness of furniture, fixtures, and decorative items.
- Assist in setting up and breaking down meeting rooms, event spaces, and banquet halls. This involves arranging furniture, setting up audiovisual equipment, and ensuring cleanliness and organization before and after events.
- Properly dispose of trash and recyclables, ensuring compliance with waste management policies and procedures.
- Provide assistance to guests by delivering items to their rooms, assisting with luggage, and addressing any immediate housekeeping needs.
- Adhere to safety and security protocols, including the proper handling of cleaning chemicals, reporting any maintenance issues or safety hazards, and ensuring a safe environment for guests and staff.
Qualifications:
- Housemen must be physically fit and capable of performing physical tasks such as lifting heavy items, pushing carts, and being on their feet for extended periods.
- Possessing a keen eye for detail to ensure cleanliness and tidiness in guest rooms and public areas.
- Ability to work collaboratively with the housekeeping team, as well as other departments, such as front desk and maintenance, to ensure efficient and seamless operations.
- Demonstrating good communication and interpersonal skills to interact with guests in a friendly and professional manner when required.
- Willingness to work various shifts, including weekends, evenings, and holidays.
- Effective organization and time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
- Maintaining confidentiality and demonstrating honesty and reliability in handling guests’ belongings and sensitive information.
